Ergo Hestia required a WebRTC enabled video solution to allow for quick and easy use of video as a tool to remotely collect audio-visual evidence for insurance use cases. The solution needed to work without the need to download a mobile application and should be scalable and flexible during in-field use. They required a few custom changes to Video In Person’s standard solution to meet their unique use cases.
Together with Ergo Hestia we first offered a Proof of Concept environment for them to test the working Video In Person solution. After initial testing we conducted a thorough evaluation and concluded that with a few change requests the solution would fully be able to support Ergo Hestia’s use cases.
The solution is a fully WebRTC enabled solution enabling quick and easy use by Ergo Hestia experts to conduct remote insurance visits, inspections and audits. The solution is fully branded to Ergo Hestia’s look & feel and company colours.
The solution was first introduced to production at the beginning of 2021 and is currently used by Ergo Hestia to conduct various remote insurance use cases. Together we have worked with Ergo Hestia to continue improve their experience of the solution and will release new Ergo Hestia-specific features.
Name of client:
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VIP - Ergo Hestia
ANDROID & IOS
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